CdiPage FAQ - your questions answered here.

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Quick reservation

Call our reservation hotline from:
(weekdays 9am - 8pm CET)
(weekends 9am - 5pm CET)

Tel: +48 22 351 22 50
Fax: +48 22 351 22 63
Local call rates in your country:
+44 (0)20 8133 9072 United Kingdom
+358 9 2316 3704 Finland
+46 08-559 26 228 Sweden
+45 36 98 77 91 Denmark
+61 2 8003 5042 Australia
+64 (04) 889 2448 New Zealand
+41 (22) 548-33-65 Switzerland

Submit your details and our booking staff will contact you at your convenience.

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Home » faq

Frequently Asked Questions

Why should I choose apartments?
How are apartment better than hotels?
Do you offer long term apartments?
Do you offer live support?
How do I get my keys to the apartment?
Do I need credit card to book an apartment?
Is the online booking process secure?
I have questions regarding my reservation, who do I contact?

1Apart hotels, or holiday apartments are an alternative to hotels that offers much more flexibility and freedom. While in a hotel in most cases you can stay in 2, max. 3 persons, an apartment is a god alternative for larger groups or bigger families who want to stay together. One other advantage that apartments have over hotels is that the apartment offers maximum privacy, no noise from other hotel guests, it is just you and regular locals that might be living in the building. This allows you to really become a part of the town, mix in with the locals and be something more than a tourists in a hotel. Needless to say is that it is also cheaper to stay in an apartment, especially if you are traveling in a group.
2Apartments are cheaper especially for bigger groups, they are almost always located close to the city center or close to convenient public transport and last but not least, they offer privacy and freedom to do as you please in your apartment - you can cook in the kitchen, you can all gather together with your friends and enjoy the stay to the maximum.
3Our company specializes in short term apartment rental, so if you are looking for a place to stay for more than a month or two, probably we are not the best option. But if you are desperate, feel free to drop us a mail and as we have staff in most of the cities we offer apartments from, we might be able to find you something.
4Yes we do, on the "Contact us" page you can find telephones and emails for all the offices we have and we do support several languages, so should you have any questions do not hesitate to call us. E-mail is an option too, juts fill in the form and we will do our best to answer your questions in a timely manner.
5Once you book your apartment, on your email you will receive a confirmation email with the address of our office in the given city, once you arrive in the town you will need to go to our office and one of our staff members will give you the key to your apartment. In the confirmation mail you will also find emergency phones, so should you have any trouble finding us or coming, do not hesitate to call us. Our offices are usually conveniently located in the centre of the towns.
6Usually we do not charge your credit card, but we do need it as a backup payment means in case cancellation fees need to be charged. To avoid any misunderstandings, please make sure you read the Cancellation policy before booking.
7Yes, we use encrypted SSL connection so your privacy is safe with us.
8Once you make your reservation, you will receive a confirmation mail with phones to our offices in the respective location. If you don't receive the mail make sure you check your spam folder too. Another option is to use the phones listed on the top menu on our site.

Holiday Accommodation

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